Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Timeline
Hi, I’m

ISMOIL MUSTAFOKULOV

Senior Salesforce Administrator
New York,US
Every problem is a gift—without problems we would not grow.
Tony Robbins
ISMOIL MUSTAFOKULOV

Summary

Results-oriented Salesforce Admin/Developer with over 2 years of Salesforce administration expertise and more than 2 years of Python development experience. Possesses a solid grasp of declarative configuration and a results-driven mindset. Seeking a challenging role to leverage extensive administrative experience and strong background in business and finance for optimizing and improving Salesforce solutions, driving business success.

Overview

3
years of professional experience
4
years of post-secondary education
4
Certificates
4
Language

Work History

IIL Global
New York, NY

Senior Salesforce Admin
01.2023 - Current

Job overview

  • Oversaw complete Salesforce implementation, creating new org from scratch.
  • User Training in org with over 100 users
  • Successfully transferred more than 100,000 records from Microsoft Dynamics through migration process
  • Worked closely with integration team to integrate Salesforce with external systems, utilizing Salesforce APIs and RESTful web services.
  • Requirement gathering and implementation of changes and enhancements
  • Developed conversion and system implementation plans.
  • Data management strategies, including validation rules and migration
  • Proven Automation enablement using Flow, Workflow and Process Builder
  • Estimated work hours and tracked progress using Scrum methodology.

Algorithmics
New York, NY

Salesforce System Administrator
07.2022 - 01.2023

Job overview

  • Set up and controlled user access levels across databases to protect important data.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Implemented Salesforce org with third party software (Outlook, Sales Navigator, Calendly )
  • Have achieved remarkable 40% reduction in customer call problem-solving time using Service Cloud .

Zoodmall & Zoodpay
Tashkent, Uzbekistan

Content Manager/SEO Expert
07.2021 - 01.2022

Job overview

  • Effectively managed 15-member team of skilled data entry experts.
  • Optimize search engine within e-commerce platform using Algolia software
  • Execute quality improvement plan using performance metrics
  • Coordinated with developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.

Education

University of Surrey
Guildford, United Kingdom

Master of Science from Intentional Finance
09.2020 - 11.2021

University of Surrey
Guildford, United Kingdom

Bachelors of Arts from Business Management and Marketing
09.2017 - 07.2020

Skills

    Salesforce Administration

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Certification

Salesforce Certified Associate

Interests

Python Development

Educating Young Individuals

Availability
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Timeline

Salesforce Certified Platform App Builder

05-2023

Trailhead Double Star Ranger

04-2023

Salesforce Certified Administrator

03-2023

Salesforce Certified Associate

02-2023

Senior Salesforce Admin

IIL Global
01.2023 - Current

Salesforce System Administrator

Algorithmics
07.2022 - 01.2023

Content Manager/SEO Expert

Zoodmall & Zoodpay
07.2021 - 01.2022

University of Surrey

Master of Science from Intentional Finance
09.2020 - 11.2021

University of Surrey

Bachelors of Arts from Business Management and Marketing
09.2017 - 07.2020
ISMOIL MUSTAFOKULOVSenior Salesforce Administrator