Isobel Burns
Holton,MI
Summary
Experienced in retail management with a strong focus on inventory and team development. Skilled in maintaining high standards of customer service and driving project success through clear communication and attention to detail.
Overview
5
5
years of professional experience
Work History
Merchandise Manager
Ulta Beauty Inc.
Norton Shores, MI
12.2024 - Current
- Managed team members, providing ongoing coaching.
- Led project teams to enhance operational efficiency and achieve strategic goals.
- Accomplished multiple tasks within established timeframes.
- Constant communication between other managers to ensure clarity on project progress and expectations.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Beauty Advisor/Task Associate
Ulta Beauty Inc.
Norton Shores, MI
10.2024 - 11.2025
- Delivered beauty consultations to enhance customer experience and satisfaction.
- Stocked product during the allocated time while maintaining cleanliness.
- Assisted in product selection.
- Maintained up-to-date knowledge of product to advise clients effectively.
- Executed visual merchandising standards to optimize product displays and drive sales.
Retail Sales Associate
Aeropostale
Portage, MI
11.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Processed customer transactions using point-of-sale (POS) systems, ensuring accuracy and speed.
Busser/Hostess
Texas Roadhouse
Portage, MI
06.2021 - 10.2021
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Supported team during peak hours by efficiently clearing and resetting tables.
- Greeted and seated guests
Education
High School Diploma -
Portage Community High
Portage, MI05-2023
Skills
- Inventory management
- Shipment processing
- Attention to detail
- Coaching and mentoring
- Resourcefulness
- Problem-solving
- Time management
- Multitasking Abilities
Timeline
Merchandise Manager
Ulta Beauty Inc.
12.2024 - Current
Beauty Advisor/Task Associate
Ulta Beauty Inc.
10.2024 - 11.2025
Retail Sales Associate
Aeropostale
11.2022 - 04.2023
Busser/Hostess
Texas Roadhouse
06.2021 - 10.2021
High School Diploma -
Portage Community High