Isobel Tingley
Windermere
Summary
Dynamic server with extensive experience at Twin Peaks, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Recognized for maintaining a professional appearance and fostering positive interactions, ensuring a seamless dining experience in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server
Two Bridges Pub & Eatery
Winter Garden
03.2025 - Current
- Took customer orders and ensured accurate food delivery.
- Assisted with menu recommendations and answered customer inquiries.
- Collaborated with kitchen staff to streamline food preparation processes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Twin Peaks
Lake Buena Vista
08.2023 - 05.2025
- Provided exceptional customer service in fast-paced dining environment.
- Took customer orders and served food and beverages promptly.
- Maintained cleanliness of tables, dining area, and service stations.
- Provided exceptional service to high volume of daily customers.
Server
Cilantro Indian Cuisine
Winter Garden
01.2023 - 08.2023
- Took customer orders and ensured accurate food delivery.
- Assisted with menu recommendations and answered customer inquiries.
- Maintained cleanliness and organization of dining area and tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Bonefish Grill Restaurants
Winter Garden
09.2022 - 01.2023
- Greeted guests warmly and managed seating arrangements efficiently.
- Maintained cleanliness and organization in the front-of-house area.
- Communicated wait times clearly to guests and ensured satisfaction.
- Collaborated with servers to streamline table turnover and guest flow.
- Handled reservation requests and organized floor plans accordingly.
Barista
Planet Smoothie
Windermere
05.2021 - 03.2022
- Prepared a variety of smoothies and beverages for customers.
- Maintained cleanliness of workstations and dining areas daily.
- Provided exceptional customer service to enhance guest satisfaction.
- Assisted in inventory management and restocking supplies regularly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
High School Diploma -
Windermere High School
Windermere, FL05-2023
Associate of Arts -
Valencia College
Orlando, FLSkills
- Time management
- Customer service
- Food safety
- Cash handling
- Attention to detail
- Conflict resolution
- Communication skills
- Professional appearance
- Positive guest interactions
Timeline
Server
Two Bridges Pub & Eatery
03.2025 - Current
Server
Twin Peaks
08.2023 - 05.2025
Server
Cilantro Indian Cuisine
01.2023 - 08.2023
Host
Bonefish Grill Restaurants
09.2022 - 01.2023
Barista
Planet Smoothie
05.2021 - 03.2022
High School Diploma -
Windermere High School
Associate of Arts -
Valencia College
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