Summary
Overview
Work History
Education
Skills
Timeline
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Isolina Cardarelli

Brewster,NY

Summary

I am a goal oriented individual who is eager to learn new tasks and strives for perfection in my work. I do my best at performing my tasks at 110 percent. I work well with others to always achieve the set goals.

Overview

9
9
years of professional experience

Work History

Personal Banker

KeyBank
04.2021 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Customer Service Representative

Kohls
10.2020 - Current
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.

Teacher's Assistant

Arlington School District
09.2019 - 04.2021
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.

Bank Teller

KeyBank
10.2016 - 09.2019
  • Completed special procedures for customers such as ordering new checks, stopping payments.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Entered transactions into computer and issued customer receipts.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.

Teller

First Niagara Bank
06.2015 - 10.2016
  • Completed special procedures for customers such as ordering new checks, stopping payments.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Entered transactions into computer and issued customer receipts.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.

Education

Associate of Applied Science - Business Administration

Westchester Community College
Valhalla, NY
05.1999

Skills

  • Bilingual in Spanish
  • Cross-selling expertise
  • Sales proficiency
  • Detail oriented
  • Energetic
  • Decision making ability
  • Organized
  • Team Player
  • Reliable
  • Flexible
  • Strong work ethic
  • Exceptional customer service

Timeline

Personal Banker

KeyBank
04.2021 - Current

Customer Service Representative

Kohls
10.2020 - Current

Teacher's Assistant

Arlington School District
09.2019 - 04.2021

Bank Teller

KeyBank
10.2016 - 09.2019

Teller

First Niagara Bank
06.2015 - 10.2016

Associate of Applied Science - Business Administration

Westchester Community College

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Isolina Cardarelli