Israa Alghazawi
Charlotte,NC
Summary
Dynamic and detail-oriented professional with proven organizational skills honed at Six Sigma Dental, where I enhanced office efficiency through effective appointment scheduling and patient record management. Adept at data entry and communication, I consistently resolved customer issues, ensuring a welcoming environment and fostering positive relationships with clients and staff.
Overview
5
5
years of professional experience
Work History
Receptionist
Six Sigma Dental
02.2023 - 04.2025
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted patients with check-in and check-out processes, ensuring a smooth experience.
- Handled incoming calls, directing inquiries to appropriate staff members effectively.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Processed insurance claims and verified patient eligibility for services promptly.
- Organized and maintained front desk area, ensuring a welcoming environment for patients.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved data privacy compliance with meticulous management of sensitive information.
Babysitter
N/A
02.2020 - 04.2023
- Supervised children during playtime, ensuring safety and engagement in activities.
- Prepared nutritious meals and snacks, promoting healthy eating habits among children.
- Assisted with homework and educational activities, fostering a supportive learning environment.
- Communicated effectively with parents regarding children's progress and daily activities.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
Education
Associate of Science -
CPCC
Charlotte, NCHigh School Diploma -
South Mecklenburg High School
Charlotte, NCSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Mail handling
- Document management
- Documentation and reporting
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Six Sigma Dental
02.2023 - 04.2025
Babysitter
N/A
02.2020 - 04.2023
Associate of Science -
CPCC
High School Diploma -
South Mecklenburg High School