Summary
Overview
Work History
Education
Skills
Timeline
Generic

Israa Farooqui

BARRINGTON,Illinois

Summary

Phone Operator with expertise in meeting needs of customers with professionalism and courtesy. Upbeat when answering numerous calls quickly, offering important company information and transferring customers. Highly adaptable when tackling various needs of customers via phone and face-to-face.

Overview

4
4
years of professional experience

Work History

Phone Operator

Cutco Cutlery
Arlington Heights, IL
10.2024 - 10.2024
  • Provided customer service support for customers with questions or technical issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Restaurant Waiter

Resturant
Hoffman Estates, Il
03.2021 - 02.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Data Reporter

Medlab inc
Elk Grove Village, IL
02.2021 - 08.2022
  • Scanned documents and images into computer systems accurately and efficiently.
  • Performed daily maintenance checks on scanner equipment to ensure proper functioning.
  • Utilized specialized software applications related to the job role.

Education

High School Diploma -

Glenbard North High School
Carol Stream, IL
03-2024

Some College (No Degree) - Accounting

University of Illinois At Chicago
Chicago, IL

Skills

  • Call distribution
  • Accurate message transcription
  • Telephone Etiquette
  • Appointment confirmation
  • Office Administration
  • Strong interpersonal skills

Timeline

Phone Operator

Cutco Cutlery
10.2024 - 10.2024

Restaurant Waiter

Resturant
03.2021 - 02.2023

Data Reporter

Medlab inc
02.2021 - 08.2022

High School Diploma -

Glenbard North High School

Some College (No Degree) - Accounting

University of Illinois At Chicago

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