Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISRAEL BUCIO

Harvey

Summary

Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills.

Overview

7
7
years of professional experience
2021
2021
years of post-secondary education

Work History

Food Runner

Seasons 52
Orland Park
10.2024 - Current
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Greeted guests with friendliness and professionalism.
  • Stocked displays with new and transferred merchandise.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Server Assistant

Trivoli Tavern
Chicago
08.2021 - 08.2024
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Inspected restaurant equipment regularly for maintenance issues or malfunctions.
  • Responded promptly to requests from servers or other staff members.
  • Greeted guests and answered any questions they had about the menu.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.

Baker/Barista

Dunkin' Donuts
Mokena
03.2021 - 09.2021
  • Followed food safety guidelines while preparing all food items.
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Stocked shelves with freshly-baked goods throughout the day as needed.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Adhered to company policies regarding storage, handling and preparation of food items.

Cashier/Cook/Family Business

Bucio’s Fire
Palos Heights
01.2020 - 03.2021
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Boston Market
Oak Lawn
09.2018 - 02.2019
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Thornton Township Highschool
Harvey, IL

Skills

  • Customer service
  • Beverage preparation
  • Multi-tasking ability
  • Conflict resolution
  • Menu knowledge
  • Effective communication
  • Team collaboration
  • Attention to detail

Timeline

Food Runner

Seasons 52
10.2024 - Current

Server Assistant

Trivoli Tavern
08.2021 - 08.2024

Baker/Barista

Dunkin' Donuts
03.2021 - 09.2021

Cashier/Cook/Family Business

Bucio’s Fire
01.2020 - 03.2021

Cashier

Boston Market
09.2018 - 02.2019

Thornton Township Highschool

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