Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Leasing Professional
Elite Property Management Services
09.2022 - Current
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Validated rental eligibility by using Elite Mangement's verification process.
Marketed property to local businesses through collateral, emails and phone calls.
Invited prospects to fill out application upon completion of property tour.
Kept meticulous records of correspondence between management and tenants.
Payroll Specialist
Workrify LLC
01.2022 - 08.2022
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Managed payroll data entry and processing for over 75 employees to comply with predetermined company guidelines.
Assistant Store Manager
Family Dollar
02.2021 - 12.2021
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Customer Support Associate
At Home Superstore
04.2020 - 01.2021
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Education
Associate of General Studies - General Studies
Georgia State University
Atlanta, GA
05.2019
Skills
Sales and Marketing Aptitude
Lead Generation
Maintaining Closing Ratios
Administrative Support
Rental Pricing Strategies
Lease Writing
Cash Handling
Lease File Audits
Staff Management
Fair Housing Compliance
Timeline
Leasing Professional
Elite Property Management Services
09.2022 - Current
Payroll Specialist
Workrify LLC
01.2022 - 08.2022
Assistant Store Manager
Family Dollar
02.2021 - 12.2021
Customer Support Associate
At Home Superstore
04.2020 - 01.2021
Associate of General Studies - General Studies
Georgia State University
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