Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Israel DeLaGarza

Edenton,NC

Summary

Dynamic leader with proven expertise in staff management and strategic planning honed at NCDOT. Excelled in enhancing team productivity and customer satisfaction through innovative workflow solutions and effective problem-solving. Skilled in training and mentoring, with a keen attention to detail, driving significant improvements in operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

NCDOT
08.2012 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Diploma -

John A Holmes High School
Edenton, NC
06.1999

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff discipline
  • Processes and procedures

Certification

Forklift certification

Pesticide applicator license

CPR and first aid

Timeline

Supervisor

NCDOT
08.2012 - Current

Diploma -

John A Holmes High School

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Israel DeLaGarza