Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.
Overview
6
6
years of professional experience
Work History
Store Associate
Nordstrom Rack
08.2021 - 09.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Handled cash transactions efficiently while adhering to company cash handling practices, ensuring accuracy in all financial exchanges
Built relationships with customers to encourage repeat business
Managed returns, exchanges, and refunds per store policy
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Increased sales by providing exceptional customer service and product knowledge.
Life Guard
Sahara Sams
04.2018 - 11.2018
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Eastern High School
Voorhes, New Jersey
06-2020
Skills
Attention to detail focus
Customer service
Organization
Team collaboration
Store cleanliness maintenance
Timeline
Store Associate
Nordstrom Rack
08.2021 - 09.2024
Life Guard
Sahara Sams
04.2018 - 11.2018
High School Diploma -
Eastern High School
Similar Profiles
Christine ScrogginsChristine Scroggins
Customer Care Team Lead at Nordstrom, Nordstrom RackCustomer Care Team Lead at Nordstrom, Nordstrom Rack