Israel Garcia
Charlotte,NC
Summary
Versatile and results-driven professional with a robust background in operations management and customer service, notably with Container Port Group. Excelled in driving efficiency and profitability through strategic business planning and DOT compliance. Demonstrated exceptional mechanical knowledge and a strong work ethic, enhancing client satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Owner Operator
Container Port Group
06.2023 - Current
- Driving and Delivery:Safely transporting cargo to designated locations, following delivery schedules and adhering to DOT regulations.
- Load Management:Seeking out available loads through brokers or load boards, negotiating rates, and selecting suitable shipments based on profitability and route.
- Vehicle Maintenance:Performing routine inspections, maintenance checks, and coordinating repairs on their own truck to ensure operational readiness.
- Paperwork and Record Keeping:Maintaining accurate logs of miles driven, hours worked, delivery receipts, and other necessary documentation.
- Financial Management:Tracking income and expenses related to their trucking business, including fuel costs, insurance, repairs, and taxes.
- Compliance:Staying up-to-date with DOT regulations and safety standards.
- Customer Service:Communicating with clients regarding delivery schedules, potential delays, and addressing any issues that may arise
Office Assistant
Mirandas HVAC
01.2020 - 01.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Sales Associate
Omar Tire Plus
02.2019 - 04.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School -
PennFoster High School
Scranton, PA10.2015
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Sales negotiation
- Human Resources
- DOT Compliance
- Strong Work Ethic
- Customer-Oriented
- Equipment Operation
- Mechanical Knowledge
- Materials Transport
Languages
Spanish
Native or Bilingual
Timeline
Owner Operator
Container Port Group
06.2023 - Current
Office Assistant
Mirandas HVAC
01.2020 - 01.2022
Sales Associate
Omar Tire Plus
02.2019 - 04.2020
High School -
PennFoster High School
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