Israel Guerra
San Angelo
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work History
Shelf Edge Manager
HEB Grocery Store
San Angelo
07.1999 - Current
- Managed daily operations and staff scheduling for grocery store departments.
- Oversaw inventory management and ensured product availability on shelves.
- Trained and mentored new employees on company policies and procedures.
- Coordinated with vendors to maintain quality and freshness of products.
- Enforced safety protocols to ensure compliance within store operations.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Foundry Worker
Western Iron Works
San Angelo
06.1996 - 06.1999
- Operated foundry equipment to produce high-quality metal components.
- Maintained safety standards while handling molten metal and hazardous materials.
- Collaborated with team members to streamline production processes and improve efficiency.
- Conducted routine maintenance on machinery to ensure optimal performance and reliability.
- Monitored furnace temperatures and adjusted controls for consistent metal casting results.
- Adjusted furnace settings for melting different types of metals according to specifications.
- Documented production logs and maintained accurate records of daily operations.
Delivery Driver
Pizza Hut
San Angelo
06.1995 - 06.1997
- Delivered orders promptly while ensuring food quality and safety standards.
- Managed cash transactions accurately during customer interactions.
- Communicated effectively with team members to coordinate deliveries.
- Assisted in training new drivers on delivery procedures and routes.
- Engaged with customers to provide excellent service and resolve issues.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Followed health regulations for food handling during transportation.
Closing Manager
Burger King
San Angelo
04.1993 - 06.1995
- Supervised team members and delegated tasks during closing shifts.
- Trained staff on closing procedures and safety protocols.
- Ensured adherence to all closing procedures and policies.
- Monitored cash handling processes to prevent discrepancies.
- Resolved customer concerns and ensured satisfaction during final hours of operation.
- Resolved customer complaints regarding closing process in a timely manner.
- Conducted inventory checks and organized stock for efficient storage.
- Implemented cleaning schedules to maintain store hygiene standards.
Education
Shelf Edge Manager - School of Retail Management
HEB
08.2019 - 10.2019
Associate of Science - Business And Managerial Economics
Howard College
Big Spring, TX 08.2004 - 05.2007
Skills
Results-oriented Manager experienced in driving operational improvements and fostering team development Achieved significant enhancements in productivity through strategic planning and effective relationship-building across all organizational levels Focused on delivering innovative solutions and exceeding company objectives in fast-paced environments
Results-oriented Manager experienced in driving operational improvements and fostering team development Achieved significant enhancements in productivity through strategic planning and effective relationship-building across all organizational levels Focused on delivering innovative solutions and exceeding company objectives in fast-paced environments
References
References available upon request.
Timeline
Shelf Edge Manager - School of Retail Management
HEB
08.2019 - 10.2019
Associate of Science - Business And Managerial Economics
Howard College
08.2004 - 05.2007
Shelf Edge Manager
HEB Grocery Store
07.1999 - Current
Foundry Worker
Western Iron Works
06.1996 - 06.1999
Delivery Driver
Pizza Hut
06.1995 - 06.1997
Closing Manager
Burger King
04.1993 - 06.1995