Israel Rios
Visalia,CA
Summary
Dedicated customer service professional with effective issue management skills, adept at resolving conflicts and ensuring satisfaction. Proven ability to adapt quickly in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Front End Service Assosiate
Walmart
Visalia, CA
09.2025 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Worked effectively in fast-paced environments.
- Maintained knowledge of products and services to provide informed recommendations to customers.
- Supported onboarding of new team members by sharing best practices in customer interaction techniques.
- Adapted quickly to new processes, ensuring consistent support during high-volume periods.
- Handled billing inquiries, clarifying account details and ensuring timely resolution of discrepancies.
Ice Cream Truck Assistant
Rios Paletas
Hanford, CA
11.2018 - 08.2024
- Provided support in organizing storage areas for optimal workflow and accessibility.
- Streamlined delivery routes, improving overall efficiency of product distribution.
- Delivered exceptional customer service in high-volume environments.
- Managed cash register operations while maintaining accurate cash handling procedures.
- Resolved customer inquiries and complaints, ensuring high levels of satisfaction.
Education
High School Diploma -
Hanford West
Hanford, CA06-2025
Skills
- Customer support
- Conflict resolution skills
- Effective issue management
- Facilitating return transactions
- Quality assurance
- Proficient in task management
- Excellent communication
Timeline
Front End Service Assosiate
Walmart
09.2025 - Current
Ice Cream Truck Assistant
Rios Paletas
11.2018 - 08.2024
High School Diploma -
Hanford West