Isreal Gonzalez
Midland,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Midland, Tx
07.2024 - Current
- Supervised daily operations and ensured adherence to service standards.
- Trained new baristas on beverage preparation and customer service skills.
- Managed inventory levels and placed orders for supplies as needed.
- Ensured cleanliness of the store and compliance with health regulations.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Curbside Shopper
HEB Grocery Store
Midland, Tx
06.2023 - 06.2024
- Retrieved customer orders from store shelves efficiently and accurately.
- Packed groceries into bags for curbside pickup while ensuring quality.
- Communicated with customers to confirm order details and provide updates.
- Maintained cleanliness and organization of the shopping area and staging zones.
Education
Legacy High School
Midland, Tx Skills
- Inventory management
- Beverage preparation
- Cash handling
- Quality assurance
- Fast learning
- Team leadership
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Conflict resolution
- Professionalism
- Safety awareness
Languages
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
Starbucks
07.2024 - Current
Curbside Shopper
HEB Grocery Store
06.2023 - 06.2024
Legacy High School
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