Summary
Overview
Work History
Education
Websites
Certification
Timeline
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Isreal Walters

Augusta,Ga

Summary

*Secret clearance* Highly accomplished Systems Administrator with a strong focus on efficiency, reliability, and data security. Possess in-depth expertise in various IT systems and platforms, including Microsoft 365, Windows servers, and advanced troubleshooting. A proactive and resourceful professional committed to delivering exceptional results and contributing to the success of an organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Systems Administrator

Conceal
08.2022 - 11.2023
  • Highly skilled and meticulous System Administrator with experience in managing and troubleshooting a wide range of IT systems and equipment
  • Proven expertise in onboarding/o
  • Adept at troubleshooting user devices, accounts, emails, and network equipment both in-office and remotely overseas
  • Extensive experience administering Microsoft 365 for business, including Word, Excel, PowerPoint, Outlook, Teams, and OneDrive
  • Skilled in deploying applications for teams using Microsoft Intune, Company Portal, and PowerShell
  • Well-versed in setting up hardware and software, including desk, monitors, A/V setups, MacOS, Windows, Parallels, LastPass, and ticketing systems like Zendesk Admin and Jira Admin
  • Experience with Salesforce,Salesloft, Microsoft Admin Center, Microsoft Azure, Defender Portal, and hardware systems such as Switch (Dream Machine Pro SE), Access Points, and eufy door security
  • SOC 2 compliance as one of two IT's
  • 60 onboards in person/remote using Microsoft Teams
  • 30 documentation articles (Confluence, Goldshare) for team and future administrators.

Systems Administrator

United States Navy
07.2014 - 05.2022
  • Orchestrated the maintenance of Windows endpoints utilized in five Naval deployments
  • Documented, updated, and administered training on technical documentation and standard operating procedures for over 200 employees and the upkeep of 60 endpoints
  • Led assignments to include hardware/software troubleshooting/patching, permissions audits utilizing least privilege, onboarding/offboarding equipment and personnel, routine backups of Windows servers utilizing Grandfather-father-son backup (GFS) on a hybrid network, scheduled audits to guarantee accuracy and mission readiness, created documentation to capture lessons learned for team and future administrators
  • Led projects utilizing Microsoft 365 and ad hocs to create reports for senior administrators to ensure accurate endpoint and personnel data while meeting the needs of the company resulting in 14 passed semi-annual quality assurance inspections
  • Controlled, tracked, and administered company data and equipment to include PII/PHI/classified documentation/files utilizing proper classification resulting in 0 data breaches/mishaps for 2014-2021
  • Provided technical assistance and training to over 200 Navy personnel.

Education

Bachelor of Science in Information Systems Security -

America Military University

Certification

  • CompTIA Security + CE
  • Microsoft Azure Fundamentals (AZ-900) - In pursuit
  • Six Sigma Yellow Belt

Timeline

Systems Administrator

Conceal
08.2022 - 11.2023

Systems Administrator

United States Navy
07.2014 - 05.2022

Bachelor of Science in Information Systems Security -

America Military University
  • CompTIA Security + CE
  • Microsoft Azure Fundamentals (AZ-900) - In pursuit
  • Six Sigma Yellow Belt
Isreal Walters