Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline

Michael Hack

Systems Administration
Valparaiso,IN

Summary

Experienced IT professional with over a decade in enterprise infrastructure, virtualization, network design, and user support. Skilled in developing scalable systems, supporting hybrid deployments, and maintaining secure, high-availability environments. A dependable resource for troubleshooting and currently expanding knowledge in cloud architecture and endpoint security automation.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Systems Administrator

Reliable Transportation Specialists, Inc.
Chesterton, IN
08.2019 - Current
  • Management - supervise helpdesk and ELD staff
  • Vmware - deployment and management
  • Xenserver - management
  • Hybrid Remote Access - Citrix and TSPlus management
  • Telephony - Merlin Magix system management
  • VoIP - 8x8 deployment and management
  • Backup - Unitrends onsite and offisite
  • Attack recovery - rebuilding network from snapshots
  • Deployment - building out network for new offices
  • Installation of network wiring
  • Windows Server 2008R2, 2012, 2016, and 2019
  • Windows XP, 7, 10, and 11 management
  • Active Directory, DNS, DHCP, WSUS, Print Management
  • MDaemon email server - setup and management
  • Coding - Visual Basic, HTML, CSS, SQL
  • Custom applications to interface with other products
  • Website design - Wordpress, Wix
  • Graphic design - GIMP, Coral Paintshop Pro
  • Video editing - Filmora, Flash, Clipchamp
  • 3D Modeling - Blender, Fusion 360

Assistant Systems Administrator

Reliable Transportation Specialists, Inc.
Chesterton, IN
05.2015 - 08.2019
  • Electronic Logging - Researched, tested, deployed, and managed electronic logging solutions for our entire fleet of trucks ahead of the government mandate,
  • Helpdesk – managed frontline helpdesk for hardware, windows software, network equipment, printers and copiers
  • Upgrades – upgraded all computers to modern hardware and Windows OS
  • Inventory – managed inventory of IT equipment across all offices

Education

Network Systems Administration

ITT Technical Institute, Merrillville
01.2015 - 08.2016

Skills

System upgrades

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Accomplishments

  • Supervise helpdesk and ELD staff.
  • Achieved significant reduction in hacking recovery time by virtualizing the environment and introducing snapshots for quick recovery of network infrastructure.
  • Deployed VoIP and Endpoint Security systems for all of our office locations.
  • Upgraded network Windows servers to 2016 and 2019.
  • Setup and deployed managed firewalls to all of our office locations.
  • Setup equipment for office deployment, developed floorplan for the office layout, installed wiring, and deployed office equipment from network to endpoints to bring seven new offices online in four different states.
  • Developed in-house applications to bridge hosted software with local programs.

Software

Visual Basic

HTML

MySQL

Timeline

Systems Administrator - Reliable Transportation Specialists, Inc.
08.2019 - Current
Assistant Systems Administrator - Reliable Transportation Specialists, Inc.
05.2015 - 08.2019
ITT Technical Institute - , Network Systems Administration
01.2015 - 08.2016

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Michael HackSystems Administration