Visual Basic
Michael Hack
Systems Administration
Valparaiso,IN
Summary
Experienced IT professional with over a decade in enterprise infrastructure, virtualization, network design, and user support. Skilled in developing scalable systems, supporting hybrid deployments, and maintaining secure, high-availability environments. A dependable resource for troubleshooting and currently expanding knowledge in cloud architecture and endpoint security automation.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Systems Administrator
Reliable Transportation Specialists, Inc.
Chesterton, IN
08.2019 - Current
- Management - supervise helpdesk and ELD staff
- Vmware - deployment and management
- Xenserver - management
- Hybrid Remote Access - Citrix and TSPlus management
- Telephony - Merlin Magix system management
- VoIP - 8x8 deployment and management
- Backup - Unitrends onsite and offisite
- Attack recovery - rebuilding network from snapshots
- Deployment - building out network for new offices
- Installation of network wiring
- Windows Server 2008R2, 2012, 2016, and 2019
- Windows XP, 7, 10, and 11 management
- Active Directory, DNS, DHCP, WSUS, Print Management
- MDaemon email server - setup and management
- Coding - Visual Basic, HTML, CSS, SQL
- Custom applications to interface with other products
- Website design - Wordpress, Wix
- Graphic design - GIMP, Coral Paintshop Pro
- Video editing - Filmora, Flash, Clipchamp
- 3D Modeling - Blender, Fusion 360
Assistant Systems Administrator
Reliable Transportation Specialists, Inc.
Chesterton, IN
05.2015 - 08.2019
- Electronic Logging - Researched, tested, deployed, and managed electronic logging solutions for our entire fleet of trucks ahead of the government mandate,
- Helpdesk – managed frontline helpdesk for hardware, windows software, network equipment, printers and copiers
- Upgrades – upgraded all computers to modern hardware and Windows OS
- Inventory – managed inventory of IT equipment across all offices
Education
Network Systems Administration
01.2015 - 08.2016
Skills
System upgrades
Performance Analysis
Technical Analysis
Servers expertise
Infrastructure planning
Hardware knowledge
Product development
Self-Motivated
Training and Development
Program installations
Backup Solutions
Analytical and Critical Thinking
Accomplishments
- Supervise helpdesk and ELD staff.
- Achieved significant reduction in hacking recovery time by virtualizing the environment and introducing snapshots for quick recovery of network infrastructure.
- Deployed VoIP and Endpoint Security systems for all of our office locations.
- Upgraded network Windows servers to 2016 and 2019.
- Setup and deployed managed firewalls to all of our office locations.
- Setup equipment for office deployment, developed floorplan for the office layout, installed wiring, and deployed office equipment from network to endpoints to bring seven new offices online in four different states.
- Developed in-house applications to bridge hosted software with local programs.
Software
HTML
MySQL
Timeline
Systems Administrator - Reliable Transportation Specialists, Inc.
08.2019 - Current
Assistant Systems Administrator - Reliable Transportation Specialists, Inc.
05.2015 - 08.2019
ITT Technical Institute - , Network Systems Administration
01.2015 - 08.2016