Visual Basic
Michael Hack
Systems Administration
Valparaiso,IN
Summary
Driven Systems Administrator with 10 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Systems Administrator
Reliable Transportation Specialists, Inc.
Chesterton, IN
05.2015 - Current
- Management - supervise helpdesk and ELD staff
- Vmware - deployment and management
- Xenserver - management
- Citrix - management
- Telephony - Merlin Magix system management
- VoIP - 8x8 deployment and management
- Backup - Unitrends onsite and offisite
- Attack recovery - rebuilding network from snapshots
- Deployment - building out network for new offices
- Installation of network wiring
- Windows Server 2008R2, 2012, 2016, and 2019
- Windows 7 and 10 management
- Active Directory, DNS, DHCP, WSUS, Print Management
- MDaemon email server - setup and management
- Coding - Visual Basic, HTML, CSS, SQL
- Custom applications to interface with other products
- Website design - Wordpress, Wix
- Graphic design - GIMP, Coral Paintshop Pro
- Video editing - Filmora, Flash
- 3D Modeling - Blender, Fusion 360
Assistant Systems Administrator
Reliable Transportation Specialists, Inc.
Chesterton, IN
05.2015 - 08.2019
- Helpdesk – managed frontline helpdesk for hardware, windows software, network equipment, printers and copiers
- Upgrades – upgraded all computers to modern hardware and Windows OS
- Inventory – managed inventory of IT equipment across all offices
Education
Network Systems Administration
01.2015 - 08.2016
Skills
System upgrades
undefinedAccomplishments
- Supervised team of 2 staff members.
- Achieved significant reduction in hacking recovery time by introducing snapshots for quick recovery of network infrastructure in a virtually managed environment.
- Deployed VoIP and Endpoint Security system for all of our office locations.
- Upgraded network Windows servers to 2016 and 2019.
- Researched, tested, and deployed electronic logging solutions for our entire fleet of trucks ahead of the government mandate.
- Setup and deployed managed firewalls to all of our office locations.
- Setup equipment for office deployment, developed floorplan for the office layout, installed wiring, and deployed office equipment from network to endpoints to bring five new offices online in four different states.
- Developed in-house applications to bridge hosted software with local programs.
Software
HTML
MySQL
Timeline
Systems Administrator - Reliable Transportation Specialists, Inc.
05.2015 - Current
Assistant Systems Administrator - Reliable Transportation Specialists, Inc.
05.2015 - 08.2019
ITT Technical Institute - , Network Systems Administration
01.2015 - 08.2016
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