Issa Turner
Lawton,OK
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
13
13
years of professional experience
Work History
HealthCare Worker II
Guided Right
01.2023 - 07.2023
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
- Monitored patient progress and reported changes to healthcare professionals.
- Performed basic laboratory tests and collected specimens for further testing.
- Provided family members with general health education and tips for patient care.
- Coordinated with other healthcare professionals to proved HIV testing at public events.
Maintenance Technician II
Oklahoma Housing Authority
06.2021 - 01.2023
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Covid Contract Tracer
Oklahoma City County Health Department
07.2020 - 04.2021
- Performed record keeping by logging client information within secure contact-tracing software.
- Lent daily assessment of health screen and symptom data.
- Worked well in a team setting, providing support and guidance.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
Sergent
Catalyst OKC HWH
04.2016 - 05.2017
- Compound Security for 128 inmates.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
Sales Manager
Shiekh Shoes
12.2010 - 09.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Certification - Nursing Assistance/ Home Health Aid
Charles Stewart Mott Community College
Flint, MI05.2022
Associate of Arts - Culinary Arts
Guthrie Job Corps Center
Laona, WI07.1977
Skills
- Information Intake
- EMR Systems
- Maintenance and Repair
- Community Health
- Patient Intakes
- Social Support
- Medicine Administration
- Mental Health Support
- Taking Vital Signs
- OSHA Compliance
- Grounds Maintenance
- Hand and Power Tool Operation
- Preventative Maintenance
Timeline
HealthCare Worker II
Guided Right
01.2023 - 07.2023
Maintenance Technician II
Oklahoma Housing Authority
06.2021 - 01.2023
Covid Contract Tracer
Oklahoma City County Health Department
07.2020 - 04.2021
Sergent
Catalyst OKC HWH
04.2016 - 05.2017
Sales Manager
Shiekh Shoes
12.2010 - 09.2012
Certification - Nursing Assistance/ Home Health Aid
Charles Stewart Mott Community College
Associate of Arts - Culinary Arts
Guthrie Job Corps Center