Issak Fregoso
National City,California
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Lead
Vans
06.2022 - 12.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales and customer satisfaction through personalized servicing.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Vans
11.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Lifeguard
Aquatica San Diego, SeaWorld's Water Park
05.2019 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Business Administration And Management
San Diego State University
San Diego, CA05.2024
Minor - Spanish
San Diego State University
San Diego, CA05.2024
Skills
- Team Development
- Customer Experience
- Staff Management
- Critical Thinking
- Inventory Management
Timeline
Sales Lead
Vans
06.2022 - 12.2022
Sales Associate
Vans
11.2020 - 06.2022
Lifeguard
Aquatica San Diego, SeaWorld's Water Park
05.2019 - 08.2019
Bachelor of Arts - Business Administration And Management
San Diego State University
Minor - Spanish
San Diego State University
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