JAEDAN BREWSTER
Metairie,LA
Summary
Recent graduate and Class of 2020, with a solid history of work, academic, and ROTC experience. Seeking entry-level management and/or apprenticeship position with a top firm. Friendly and reliable customer service and office manager offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Bank Teller
Hancock Whitney Bank
Kenner, LA
09.2022 - Current
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Assisted customers in account inquiries, resolving issues to enhance customer satisfaction.
- Maintained knowledge of banking products and services to provide tailored recommendations.
- Educated clients on digital banking tools, improving adoption rates among customers.
- Trained new tellers on operational processes, fostering a culture of teamwork and efficiency.
- Collaborated with team members to streamline cash handling procedures and reduce discrepancies.
CASHIER/Customer Service Manager
MATHERNE’S SUPERMARKET
LAPLACE, LA
01.2019 - Current
- Scan Groceries ,bagging, lottery tickets, selling alcohol, balancing logs.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Accomplished multiple tasks within established timeframes.
- Updated reports, managed accounts and generated reports for company database.
- Responded to customer requests for products, services and company information.
Education
No Degree -
DELGADO COMMUNITY COLLEGE
New OrleansHigh School Diploma -
DESTREHAN HIGH SCHOOL
Destrehan, LA05-2020
Skills
- Customer assistance
- POS Systems
- Money handling abilities
- Liquor Law Compliance
- Cash Drawer Management
- ID Verification
- Time management skills
- Coaching and mentoring
- Cash register systems
- Professional telephone demeanor
- Complaint resolution
Accomplishments
- Promoted to office manager after only 1yr of employment for exceptional performance.
- Trained and mentored 5 employees.
- Completed manager training program.
- Used Microsoft Excel in inventory tracking spreadsheets.
- Supervised team of 8 staff members each shift.
Timeline
Bank Teller
Hancock Whitney Bank
09.2022 - Current
CASHIER/Customer Service Manager
MATHERNE’S SUPERMARKET
01.2019 - Current
No Degree -
DELGADO COMMUNITY COLLEGE
High School Diploma -
DESTREHAN HIGH SCHOOL