Issiah Gonzales
Berkley,MI
Summary
Consistently drive sales profits through proactive team engagement and management. Promote culture focused on selling and continuous improvement. Strong leader with outstanding background motivating employees to deliver top-tier performance.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Boundless
Detroit, MI
10.2023 - 08.2024
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Directed and supervised team of 11 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity to provide constructive feedback and coaching.
- Consistently exceeded monthly sales targets by utilizing effective sales strategies.
Forklift Operator
Sam Club
Detroit, MI
02.2022 - 10.2023
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Loaded pallets onto trailers for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Packaged, labeled and tagged goods before transfer.
Server
Applebee's
Kalamazoo, MI
02.2022 - 12.2022
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
Order Filler
Walmart
Loveland, CO
12.2020 - 02.2022
- Utilized barcode scanning technology to quickly locate items needed for filling orders.
- Efficiently filled orders using hand-held scanners.
- Maintained cleanliness of work area at all times.
- Checked incoming goods against purchase orders to ensure quality assurance.
- Collaborated with team members to achieve daily goals set by management.
Forklift Operator
Ryder Logistics
Kalamazoo, MI
04.2020 - 12.2020
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded pallets onto trailers for shipment.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Technician
Flexx Productions
Greeley, Colorado
06.2019 - 04.2020
- Inspected tents for any damage or defects before installation.
- Secured tarps, ropes, and other items necessary for proper installation.
- Laid out and measured canvas pieces according to design specifications.
- Utilized GPS navigation system when necessary for efficient routing purposes.
- Assisted customers with loading, unloading packages onto, off box truck as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Stocker
Walmart
Greeley, Colorado
06.2018 - 06.2019
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Removed outdated products from shelves in accordance with company policy.
- Assisted with store displays and window dressing as needed.
- Stocked shelves with newly arrived products.
- Replenished items to maintain stock availability.
Education
High School Diploma -
Parchment High School
Kalamazoo, MI06-2019
Psychology
Aims Community College
Greeley, COSkills
- Channel Management
- Shrinkage Control
- Workflow Management
- Sales team assistance
- Sales team oversight
- Sales Coaching
Timeline
Sales Supervisor
Boundless
10.2023 - 08.2024
Forklift Operator
Sam Club
02.2022 - 10.2023
Server
Applebee's
02.2022 - 12.2022
Order Filler
Walmart
12.2020 - 02.2022
Forklift Operator
Ryder Logistics
04.2020 - 12.2020
Technician
Flexx Productions
06.2019 - 04.2020
Stocker
Walmart
06.2018 - 06.2019
High School Diploma -
Parchment High School
Psychology
Aims Community College
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