Summary
Overview
Work History
Education
Skills
Timeline
Generic

Italy Flagler

Atlanta,GA

Summary

A hardworking and reliable person focused on going above and beyond to support the team and serve customers. Trained in media communications and offering top-notch creative abilities. Motivated to continue to learn and grow as a professional.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

Northside Hospital
Atlanta, GA
09.2024 - Current
  • Reviewed patient information and verified accuracy of demographic data in order to register patients.
  • Provided excellent customer service by answering inquiries and resolving any issues that arose.
  • Collaborated with clinical staff members to ensure proper documentation was completed prior to patient being seen by physician or specialist.
  • Assisted with scheduling appointments and verifying insurance coverage.

Communications Specialist

Heritage Christian Services
Rochester, NY
04.2022 - 08.2024
  • Delivered high-quality communications materials and tactics to create emotional connections with target audiences.
  • Collaborated with team to promote, plan and organize communication materials.
  • Provided assistance with scheduling and organizing events
  • Maintained relationships with key members of the media, industry influencers and other external stakeholders.

Marketing Associate

IMarkets Company
05.2019 - 03.2022
  • Executed strategic marketing plans to drive growth and retention and overall revenue for business.
  • Managed social media advertising to attract potential customers and build solid networking and community around company's brand.
  • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.

Event Coordinator

Clark Atlanta University: Events Organization
Atlanta, GA
08.2018 - 01.2019
  • Organized first Cyntoia Brown Book Event
  • Engaged with customers and guests enthusiastically to make a difference and achieve business goals for promotions and special events.
  • Maintained on-site presence during events to consistently meet quality expectations.

Production Assistant

WCLK Radio
Atlanta , GA
04.2018 - 08.2018
  • Follow the formulas outlined in each production order.
  • Helped to produce over 3 high-quality radio segments each day.
  • Researched topics before writing scripts and reporting on findings.

Education

Bachelor of Arts - Communication Communications/ Television

CLARK ATLANTA UNIVERSITY MONROE COMMUNITY COLLEGE
05.2020

Associate of Arts - Communication Studies

Monroe Community College
Rochester, NY
01.2018

Skills

  • Leadership
  • Media Relations
  • Digital Proficiency
  • Presentations
  • Public Relations
  • Project Management

Timeline

Patient Access Representative

Northside Hospital
09.2024 - Current

Communications Specialist

Heritage Christian Services
04.2022 - 08.2024

Marketing Associate

IMarkets Company
05.2019 - 03.2022

Event Coordinator

Clark Atlanta University: Events Organization
08.2018 - 01.2019

Production Assistant

WCLK Radio
04.2018 - 08.2018

Bachelor of Arts - Communication Communications/ Television

CLARK ATLANTA UNIVERSITY MONROE COMMUNITY COLLEGE

Associate of Arts - Communication Studies

Monroe Community College
Italy Flagler