Itan Granados
Bryan,Tx
Summary
Dynamic Client Specialist with a proven track record at Skyrise Solutions, excelling in relationship building and exceptional communication. Leveraged strong empathy to enhance client satisfaction, driving repeat business. Skilled in problem-solving and performance tracking, I effectively translated complex information for diverse audiences, ensuring clarity and engagement during consultations.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Market research professional prepared for this role with proven track record of conducting insightful interviews and supporting data-driven decisions. Known for strong focus on team collaboration and achieving results. Highly reliable and adaptable, with key skills in data collection and analysis, and effective communication.
Overview
3
3
years of professional experience
Work History
Client Specialist
Skyrise Solutions
04.2025 - Current
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Developed strong relationships with key clients, resulting in increased revenue and repeat business.
- Acted as liaison between company''s technical staff and clients by translating complex product/service specifications into easily digestible formats for non-expert audiences to comprehend during sales pitches or consultation sessions held thereof via proa
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
- Promptly responded to inquiries and requests from prospective customers.
Server
Fridas Kitchen + Bar
03.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Market Research Interviewer
ReconMR
06.2022 - 11.2022
- Maintained confidentiality of customer information and company procedures.
- Maintained patience and professionalism despite negative customer interactions.
- Provided timely feedback to supervisors regarding potential issues or areas for improvement within the interview process.
- Participated in regular team meetings to discuss project progress, share best practices, and collaborate on strategies for continued success.
Education
Associate of Science - Business
Blinn College Bryan Tx
Bryan, TXSkills
- Strong empathy
- Teamwork
- Exceptional communication
- Client needs assessment
- Performance tracking
- Customer service
- Problem-solving
- Multitasking
- Understanding customer needs
- Team collaboration
- Money handling
- Relationship building
Affiliations
- AT&T
- Apple
- Samsung
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Client Specialist
Skyrise Solutions
04.2025 - Current
Server
Fridas Kitchen + Bar
03.2024 - 02.2025
Market Research Interviewer
ReconMR
06.2022 - 11.2022
Associate of Science - Business
Blinn College Bryan Tx
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