Itaska Garrett

Dedicated professional with a strong background in customer service and administrative experience. Skilled in connecting with people and providing premier customer support. Committed to developing excellent relationships and communication with my team members. Adept at responding to and de-escalating problems that arise within the work environment. Carries out job duties with no supervision necessary.

• Graduated with Master of Education degree, 12/23
• Chi Sigma Iota member, 11/22 – 12/23
• Graduated Magna Cum Laude, 12/20
• Ronald E. McNair Scholar, 12/19 – 12/20
• Dean’s List, 08/16 – 12/20
• President’s List, 08/16 – 12/20
• Peach State Federal Credit Union (FCU) Oconee Scholarship, 08/16 – 08/18

• Internship Volunteer, Adolescent Girls Group, Child Enrichment, Augusta, GA, 10/23, 12/23, Collaborated with co-leader and members to establish group expectations, Co-led adolescent girls (ages 12-17) through processing emotions, Created and implemented self-esteem activities, Tracked group and individual progress of members, Guided members through group stages of development
• Internship Volunteer, Heroes Group, Child Enrichment, Augusta, GA, 08/22, 12/23, Developed therapeutic lesson plans, Provided one-on-one support to children (ages 6-12) attending group, Guided children in therapeutic activities, Utilized conflict management techniques to reduce conflict between members
• Primary Investigator, Undergraduate Research Study, University of North Georgia, Dahlonega, GA, 01/20, 12/20, Collaborated with UNG counseling services, faculty, and peers to develop and administer novel research, Investigated the effects of multiple stressors on anxiety and depression in college students, Analyzed data using the Statistical Package for Social Sciences (SPSS), Presented research at the Baylor McNair Research Conference
• Volunteer, RIC-Rack Food Bank, Dawsonville, GA, 11/18, Sorted food and packed boxes for families, Facilitated food drive, Assisted other personnel with cleaning and organizing food pantry
• Volunteer, Nicaragua Mission Trip, Briarwood Baptist Church, 07/17, Collaborated with church team to serve the community, Engaged one-on-one with students, Coordinated team-building activities with students
• Volunteer, High Shoals Elementary School, Bishop, GA, 05/17, Coordinated field day games, Guided students in team-oriented activities, Facilitated field day cleanup

• Trauma-Focused Cognitive Behavioral Therapy
• Darkness to Light
• Child Victim Web Advocacy
• Fork Lift Operator Certification