Summary
Overview
Work History
Education
Skills
Timeline
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Itiara Mitchell

Jacksonville,FL

Summary

Adept at fostering customer relationships and enhancing sales, I significantly increased revenue by implementing strategic promotions at Shores Liquors. My expertise spans from meticulous cash handling to leading teams with empathy and efficiency. Known for problem-solving acumen and a knack for organizational skills development, I excel in dynamic environments, always prioritizing customer satisfaction and operational excellence.

Overview

2025
2025
years of professional experience

Work History

Store Associate

RaceTrac
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Meat and Seafood Clerk

Publix Super Market
  • Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
  • Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
  • Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
  • Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.

Member Service Representative

Vystar Credit Union
06.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Operating systems and software and being apart of the high-risk wire team for the company.

Store Manager of Operations

Shores Liquors
05.2023 - 06.2024
  • Increased sales by Number% with special displays and promotions.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Site Manager

Allied Universal Security Services
01.2021 - 04.2023
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.

Education

Florida State At Jacksonville College
Jacksonville, FL

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Problem-solving acumen
  • Team collaboration
  • Active listening techniques
  • Flexible schedule adaptability
  • Organizational skills development
  • Interpersonal relationship building
  • Relationship building
  • Patience and empathy demonstration
  • Team leadership
  • Loss prevention awareness
  • Friendly and helpful
  • Reliable and responsible
  • Positive customer engagement

Timeline

Member Service Representative

Vystar Credit Union
06.2024 - Current

Store Manager of Operations

Shores Liquors
05.2023 - 06.2024

Site Manager

Allied Universal Security Services
01.2021 - 04.2023

Store Associate

RaceTrac

Meat and Seafood Clerk

Publix Super Market

Florida State At Jacksonville College

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Itiara Mitchell