Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Itisha Newman

Summary

Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Babysitter and Homeschool Teacher

09.2019 - 04.2021
  • Fed and bathed children, helped with online classes, assisted with homework assignments and special projects

Host

Red Lobster
07.2021 - 09.2021
  • Seated customers, checked restrooms, informed servers of newly seated parties, assisted with event planning and execution

Cashier and Barista

University Of Maryland Dinning
09.2021 - 05.2022
  • Worked as a Cashier and was a Barista

Camp Counselor and Academic Coordinator

University Of Maryland Camp Shule at the Nyumburu Cultural Center
05.2023 - 08.2023
  • Prepared daily tasks and assignments, cared for all age groups

Customer Service Cashier

University Of Maryland, College Park
09.2022 - 07.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Camp Counselor

University Of Maryland Camp Shule at the Nyumburu Cultural Center
06.2022 - 08.2022
  • Taught a classroom of kids, planned daily assignments and field trips

Education

Highschool Diploma -

College Park Academy
05.2022

Social Work

Bowie State University

Skills

  • Customer service
  • Strategic planning
  • Communication skills
  • Working under pressure
  • Activity Planning
  • Parental Communication
  • Child Supervision
  • Positive Reinforcement
  • Decision-Making
  • Life Skills Development

Certification

CPR Certification

Timeline

Camp Counselor and Academic Coordinator

University Of Maryland Camp Shule at the Nyumburu Cultural Center
05.2023 - 08.2023

Customer Service Cashier

University Of Maryland, College Park
09.2022 - 07.2023

Camp Counselor

University Of Maryland Camp Shule at the Nyumburu Cultural Center
06.2022 - 08.2022

Cashier and Barista

University Of Maryland Dinning
09.2021 - 05.2022

Host

Red Lobster
07.2021 - 09.2021

Babysitter and Homeschool Teacher

09.2019 - 04.2021

Highschool Diploma -

College Park Academy

Social Work

Bowie State University
Itisha Newman