Itohan Obayuwana
Fort Worth,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
United Health Group, Optum
01.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Medical Sales Representative
Houston Methodist
11.2019 - 01.2022
- Travels daily within/around the Houston, Texas Territory meeting with medical professionals (assisted living, skilled nursing facilities (SNF), nursing homes, long-term care facilities (LTAC) home health and independent clinic focus)
• Hunting and cold calling medical businesses
• Customer retention and maintenance of medical accounts - Collaborate with internal partners in the delivery of timely and accurate information in response to inquires and/or service issues.
- Analyze territory's strengths, weaknesses, opportunities, and threats; develop a plan that accurately addresses each and support their assigned annual budget.
- Initiate early engagement, take ownership of the relationship; align with other decision makers as needed during the sales cycle with continual follow-up.
Education
Lone Star College System
Spring, TX04.2024
Skills
- Customer Service
- Salesforce CRM
- Consultative Sales Approach
- Cold Calling Expertise
- Compelling Presentations
- Data Entry
- Goal Setting
- Relationship Development
- Strong emphasis on accuracy and detail when working with internal and customer data
- Previous negotiation skills regarding sales and customer requirements/requests
- Strong emphasis on accuracy and detail when working with internal and customer data
- Analytical Problem Solver
Timeline
Inside Sales Representative
United Health Group, Optum
01.2022 - Current
Medical Sales Representative
Houston Methodist
11.2019 - 01.2022
Lone Star College System
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