Cody Boyette
Call Center Sales Management
Covington,LA
Summary
Dynamic Sales Manager with a proven track record at US Service Animals, excelling in relationship building and sales strategy development. Spearheaded initiatives that significantly increased sales revenue, while coaching a high-performing team towards exceeding targets. Expert in customer complaint resolution and motivational leadership, consistently enhancing client satisfaction and team efficiency.
Overview
5
5
years of professional experience
Work History
Sales Manager
US Service Animals
10.2019 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Created company wide documents and email templates ensuring all employees release the same information and can easily access correct information
Education
GED -
Franklinton High School
Franklinton, LA05.2011
Skills
- Relationship Building
- Sales team training and coaching
- Staff Management
- Goals and performance
- Motivational Skills
- Sales expertise
- Sales strategy development
- Sales Reporting
- Rapport and relationship building
- Time Management
- Customer Complaint Resolution
- Closing Techniques
Additional Information
Proficient with LiveVox and Five9 darling systems
Accustomed with Paychecks and Trinet punching/HR systems
Knowledgeable with Google Doc and Sheets, Microsoft Excel, and Adobe
Timeline
Sales Manager
US Service Animals
10.2019 - 05.2024
GED -
Franklinton High School
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsPaid sick leave401k matchPaid time offWork from home optionSimilar Profiles
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