Itzayana Robles
San Luis,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated to perform with high expectations, to understand and put people first with their needs.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Lowes Home Improvment
Yuma, Arizona
06.2022 - 08.2023
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Accepted, processed and quickly filled orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Human Services Caseworker
Arizona Department of Economic Security
Yuma, AZ
03.2020 - 01.2022
- Provided case management services to clients, including assessing client needs and developing individualized service plans.
- Advised clients on how to access community resources such as employment opportunities, housing assistance, legal aid.
- Researched available financial assistance programs for clients who qualify for additional benefits or services.
- Maintained confidentiality standards according to agency policies and procedures.
Education
High School Diploma -
San Luis High School
San Luis, AZ08-2010
Skills
- Customer Service
- Logistics Management
- Data Collection
- Reliability
- Experience in leadership
- Teamwork and Collaboration
- Analytical Thinking
- Multitasking
- Process Improvement
- Relationship Building
- Task Prioritization
Timeline
Fulfillment Associate
Lowes Home Improvment
06.2022 - 08.2023
Human Services Caseworker
Arizona Department of Economic Security
03.2020 - 01.2022
High School Diploma -
San Luis High School
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