Itzel Abrego
Summary
Dedicated customer service representative who offers full time and flexibility. Motivated to achieve goals, and committed to growing efficiency with the company.
Overview
5
5
years of professional experience
Work History
Leasing Specialist
Maiker Housing Partners
Thornton, Colorado
12.2023 - Current
- Conduct property tours, answer questions/inquiries, and address concerns.
- Welcome guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.
- Prepare lease addedums and documents for new move ins and tenants
- Process rental applications using Pronto software and conduct background checks using Yardi software
- Respond to inquiries via emails , calls and in person visits
- Explain leasing terms, rent prices and community policies
Trinity Orthodontics
02.2021 - Current
- Schedule, reschedule and cancel appointments for patients using Focus
- Maintaining schedule busy and full for four offices
- Coordinating phone calls with the patients and Doctor
- Handling cash and credit cards payment either in person or over the phone
Elevated Endodontics
12.2019 - 01.2021
- Greet patients for appointment
- Coordinating treatment and consult appointments
- Verify insurance and file claims using TDO
- Managed emails, phone calls and voice messages
- Presented pre treatment estimates to patients and collect out of pocket cost
Arroyo Seco Construction
- Preform basic bookkeeping duties
- Answering inbound and outbound phone calls
- Opening/replying to daily mail
- Managing end of day reports associated with employee duties
- Entry level use of Quickbooks
- Inputing invoices into Excel daily for company’s records
Education
High School -
Santa Barbara High School
05-2015
Santa Barbara City College
Skills
- Bilingual in English and Spanish
- Responsible
- Organizational skills
- Good multitask
- Good communication
- Basic computer skills
- Punctual
Timeline
Leasing Specialist
Maiker Housing Partners
12.2023 - Current
Trinity Orthodontics
02.2021 - Current
Elevated Endodontics
12.2019 - 01.2021
Arroyo Seco Construction
High School -
Santa Barbara High School
Santa Barbara City College