Itzel Arteaga

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer problems and complaints.
• Answered phone promptly and directed incoming calls to correct offices.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

Picked up calls

Provided customer service by answering questions or any doubts customer had

resolved issues

multi tasking

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.

- Provided customer service

-multi tasking

- POS operation

- accommodating customers to their needs

- Food knowledge

- Maintain good energy environment