Itzel Avila
Indio,CA
Summary
Bilingual Certified Medical Assistant fluent in Spanish and English, specializing in delivering high-quality patient care. Possesses strong technical skills and a quick learning ability, ensuring efficient execution of administrative and clinical tasks. Experienced in direct patient care and medical office management, consistently achieving high levels of patient satisfaction. Committed to regulatory compliance and fostering trust through effective communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
EMPIRE VEIN & VASCULAR SPECIALISTS
02.2023 - Current
- Perform clinical duties such as setting up for Sclerotherapy injections. Set up and assist Doctors/Nurse Practitioners with sterile fields for Venaseal closure procedures and CVC removals.
- Make phone calls to schedule patients, take messages, handle prescription requests.
- Handle inventory and order medical supplies as needed with McKesson.
- Submit patient referrals, lab, and imaging orders. Perform patient vitals, clean exam rooms, assist with measurements for compression stocking sizing.
Certified Medical Assistant
DESERT CARE NETWORK PRIMARY & SPECIALITY CARE NEUROLOGY ASSOCIATES
12.2020 - 02.2023
- Answer phone calls, take messages and return calls in a timely manner, make appointments for follow ups and patient procedures. Handle prescription requests, prior authorization requests and communicate with insurance companies.
- Set up and assist for Botox injections with and without myoguide, and occipital nerve block injections.
- Submit patient referrals, and follow up on status. Give patients lab and imaging reports, fax and scan documents, room patients, take vital signs, document medical history, maintain a clean working space and upkeep cleanliness of patient rooms after each patient is seen.
Certified Medical Assistant
VALLEY UROLOGIC MEDICAL GROUP / DESERT VALLEY OB / GYN
03.2020 - 12.2020
- Clinical duties such as catheter and suprapubic catheter exchanges and removals. Post void residual bladder scans, set up for prostate biopsies/ultrasounds, vasectomies, cystoscopy set up and assist, fill and pull voiding trials.
- Administer Eligard, testosterone, B-12 and antibiotic injections.
- Administer BCG treatments, Uroplasty sessions, set up and assist with BIOTE hormone pellet insertion.
- Set up, prepare patients, and assist providers with endometrial biopsies, colposcopies, circumcisions, IUD placement and removals.
- Staple removals, vaginal packing removal, autoclave and sterilize instruments, send out cultures, pap smears, biopsies for lab testing. Send out orders for imaging and request authorization for medications. Answer phones, give patients lab results, fax documents and scan.
Medical Assistant
MADELAINE AQUINO MD . INC . PAIN MANAGEMENT
07.2018 - 01.2020
- Workers Compensation, Administrative/Clinical duties, administered injections, called in prescriptions to pharmacies, submitted prior authorization requests for controlled medications, filled out lab slips and gave instructions to patients as needed.
- Answer phones, make appointments, take messages, process payments, register patients, verify insurance eligibility, faxing and scanning documents.
- Main source of contact for third party interventions (Attorneys and insurance companies).
- Handled medical records requests/subpoenas, RFA's, Submitted referrals to other healthcare providers as needed.
Education
Associate of Science - Health Sciences
College of The Desert
Palm Desert, CA12-2024
Medical Assistant Certificate - Medical Assisting
Carrington College
Stockton, CA01.2017
High School Diploma -
Ronald E. McNair High
Stockton, CA05-2015
Bachelor of Arts - Social Work
California State University, San Bernardino
Palm Desert, CASkills
- Patient care and clinical procedures
- Medical terminology and electronic health records
- Time management and communication skills
- Inventory management
- Team collaborationist
- Appointment scheduling
- Workflow organization
- Schedule coordination
- Patient education
- HIPAA compliance
- Sterilization techniques
- Triage assessment
- Insurance confirmation
- Attention to detail
- Medical records management
- Multitasking and organization
- Patient documentation
- Conflict resolution
Certificates And Licenses
- Certified Clinical Medical Assistant, NHA
- CPR Certified
- Medical Assistant Certificate
- Associates of Science Health Science
Languages
Spanish
Native/ Bilingual
Timeline
Certified Medical Assistant
EMPIRE VEIN & VASCULAR SPECIALISTS
02.2023 - Current
Certified Medical Assistant
DESERT CARE NETWORK PRIMARY & SPECIALITY CARE NEUROLOGY ASSOCIATES
12.2020 - 02.2023
Certified Medical Assistant
VALLEY UROLOGIC MEDICAL GROUP / DESERT VALLEY OB / GYN
03.2020 - 12.2020
Medical Assistant
MADELAINE AQUINO MD . INC . PAIN MANAGEMENT
07.2018 - 01.2020
Associate of Science - Health Sciences
College of The Desert
Medical Assistant Certificate - Medical Assisting
Carrington College
High School Diploma -
Ronald E. McNair High
Bachelor of Arts - Social Work
California State University, San Bernardino
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