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Associate Principal Engineer

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I started my working career in the customer service then furthered it more into supervision shortly from there. Looking for more to give to life I adventurer off into the medical field doing PCA, direct support staffing then later I became Pharmacy certified tech. Due to caring for my parents both dealing with cancer I became their caregiver and now coming back into the work field through customer service and hopefully more.

Highly motivated professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Compassionate customer service representative with a proven track record in HIPAA compliance and process improvement. Known for effective communication and coaching skills, contributing to team success and improved client experiences.
Experienced in customer service and early childhood education, demonstrating critical thinking and problem-solving abilities. Skilled in guiding clients through processes while maintaining compliance and confidentiality.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

I’m very compassionate at caregiving and have an efficient time management. I enhanced client wellness and satisfaction at Lifestyle Concierge Services through personalized care and empathetic interaction. Leveraging skills in first aid and patient companionship, I significantly contributed to a positive, healthy environment, demonstrating adaptability and a deeper understanding of diverse client needs. Behavioral cases can be challenging but I find a way to navigate and help them overcome any challenges they may be going through.

Itzel Benitez-Montiel

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Customer Service Representative

Student Worker

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No Degree - Psychology

High School Diploma -

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Customer Service Representative

Student Worker

No Degree - Psychology

High School Diploma -

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