Itzel Camacho
Portland,OR
Summary
Detail-oriented Branch Operations Coordinator with expertise in cash handling and risk assessment. Committed to delivering exceptional customer service and enhancing operational efficiencies.
Overview
9
9
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo & Company
Portland, OR
08.2023 - Current
- Coordinated daily branch operations to enhance workflow and customer experience.
- Processed cash deposits, withdrawals, and loan payments while ensuring compliance with regulations.
- Monitored daily branch transactions, ensuring accuracy and completeness.
- Managed staff scheduling to maintain optimal coverage and service levels.
Personal Banker
Wells Fargo Bank, N.A.
Portland, OR
04.2019 - 07.2023
- Processed loan applications and conducted credit assessments for clients.
- Educated clients on financial products and services available at the bank.
- Assisted customers with account openings and online banking setup.
- Resolved customer inquiries and concerns regarding transactions or accounts.
Teller
Wells Fargo Bank, N.A.
Portland, Oregon
10.2017 - 04.2019
- Handled customer transactions at the bank, including deposits and withdrawals., including deposits, withdrawals, loan payments and other banking services.
- Processed high volumes of currency with precision, minimizing transaction errors.
- Balanced cash drawers daily to confirm operational integrity
- Ensured cash drawer accuracy through daily balancing
Education
High School Diploma -
Reynolds High School
Troutdale08-2013
Skills
- Cash handling
- Transaction monitoring
- Risk assessment
- Fraud identification
- Attention to detail
- Exceptional customer service
- Effective communication
- Team collaboration
- Bilingual in Spanish
Timeline
Branch Operations Coordinator
Wells Fargo & Company
08.2023 - Current
Personal Banker
Wells Fargo Bank, N.A.
04.2019 - 07.2023
Teller
Wells Fargo Bank, N.A.
10.2017 - 04.2019
High School Diploma -
Reynolds High School