Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Itzel Cruz

Napa,CA

Summary

Detail-oriented professional with strong organizational skills in medical office settings. Manages scheduling and documentation processes with accuracy, ensuring compliance with confidentiality standards. Dedicated to creating a welcoming environment and facilitating seamless patient interactions.

Overview

3
3
years of professional experience

Work History

Receptionist

Family Foot Care Specialist
Napa, CA
04.2025 - Current
  • Greeted and assisted patients, ensuring a welcoming environment.
  • Managed phone calls and appointment scheduling to optimize clinic operations.
  • Maintained patient records with accuracy, adhering to confidentiality standards.
  • Processed insurance documentation and verified coverage for seamless patient care.

Office Manager

Catrin Wines
Napa, CA
04.2023 - 12.2023
  • Managed daily office operations, ensuring efficient workflow and resource allocation.
  • Handled day-to-day office tasks and worked with different companies to get approvals processed on time.
  • Communicated with clients, Vendors, and team members to keep everything running smoothly.
  • Managed scheduling, paperwork, and made sure all requirements and approvals were completed correctly.

Education

No Degree - Medical Billing And Coding

Cal Regional
Fairfield, CA
07-2025

High School Diploma -

Valley Oak High School
Napa, CA
06-2019

Skills

  • Organization skills
  • Medical Billing and Coding
  • Time management
  • Telephone skills
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Family Foot Care Specialist
04.2025 - Current

Office Manager

Catrin Wines
04.2023 - 12.2023

No Degree - Medical Billing And Coding

Cal Regional

High School Diploma -

Valley Oak High School
Itzel Cruz