Itzel Elvira

● Assist with scheduling appointments within Epic for over 40+ providers

● Locate and prepares patient medical records for clinic appointments, phone messages and other requests

• Was a lead in a core group when working at the call center to assist the fellow employees with day to day task.
• Assist patient in scheduling appointments
• Checked patients in and out

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Met with patients to discuss medical histories and current complaints.
• Partnered with healthcare teams to address care plan management, development and implementation.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Disinfected tools, equipment and surfaces between patients.
• Answered patient inquiries and provided information about healthcare services.
• Completed necessary reports and documentation on time and to specifications.
• Coordinated with other healthcare professionals to provide patients with comprehensive care.
• Monitored patient progress and reported changes to healthcare professionals.