Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Itzel Estrada

North Richland Hills,TX

Summary

Versatile professional with experience in sales and graphic design assistance. Recognized for strong teamwork, adaptability, and communication skills. Committed to leveraging these strengths to improve customer experiences and drive sales performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

RaceTrac
North Richland Hills, Texas
04.2025 - Current
  • Delivered exceptional customer service by greeting customers and assisting with inquiries.
  • Resolved customer complaints effectively, contributing to increased satisfaction.
  • Educated customers on product features, enhancing their shopping experience.
  • Organized merchandise displays to optimize visual appeal and accessibility.
  • Maintained updated knowledge of promotions, sales, and store policies.
  • Processed transactions with accuracy at checkout to improve efficiency.
  • Managed inventory by restocking shelves and processing delivered shipments promptly.
  • Handled incoming telephone inquiries, providing accurate information about products.

Graphic Designer Assistant

CA SIGN & GRAPHICS
North Richland Hills, TX
01.2024 - Current
  • Proofread content to ensure all copy contained no spelling or grammatical mistakes
  • Produced new ideas and developed interactive design
  • Prepared rough drafts to help clients better understand project details

Hostess

Tatse Of Italy
Forth Worth, TX
01.2022 - 08.2023
  • Answered customer and addressed complaints in a friendly manner
  • Resolved customers issues in a timely and satisfactory manner
  • Developed and Maintained positive working relationship with other staff members
  • Demostrated strong teamwork by supporting fellow staff members during busy shifts, contributing to a positive work environment
  • Maintained knowledge of restaurant menu items and specials
  • Welcomed guests in a friendly and professional manner
  • Scheduled reservations and seating arrangement
  • Maintained a professional and friendly demeanor at all times
  • Processed customer payments quickly and accurately

Education

High School Diploma -

Boswell high school
Fort Worth, TX
05.2023

Skills

  • Internet and email proficiency
  • Problem solving
  • Cleaning techniques
  • Design review
  • Communication skills
  • Patience
  • Time management
  • Graphics development
  • Teamwork
  • Table setting
  • Complaint resolution
  • Graphic testing
  • Guest greeting
  • Customer service
  • Multi-tasking ability
  • Adaptability
  • Visual merchandising
  • Customer relationship management
  • Inventory management
  • Attention to detail
  • Transaction processing
  • Active listening
  • Client service
  • Retail operations management
  • Inventory control
  • Display setup

Languages

Spanish, Native

Certification

  • TABC certificate

Timeline

Sales Associate

RaceTrac
04.2025 - Current

Graphic Designer Assistant

CA SIGN & GRAPHICS
01.2024 - Current

Hostess

Tatse Of Italy
01.2022 - 08.2023

High School Diploma -

Boswell high school