Responsible for overseeing the administrative and logistical aspects of patient care within the medical facility. My duties included managing patient records, and coordinating communication between patients and medical staff. I ensured the timely flow of information, assisted with patient intake, verified insurance details, and guided patients through their healthcare journeys. Additionally, I handled patient inquiries, supported billing processes, and ensured compliance with healthcare regulations and policies.
Medical Assistant
Prompt Care Medical Doctors
02.2022 - 01.2024
I provided both clinical and administrative support in a healthcare setting. My responsibilities included preparing patients for exams by taking vital signs and recording medical histories, assisting during exams and procedures, and administering injections or vaccines under supervision. I also performed basic lab tests, managed patient records, scheduled appointments, and ensured the office ran smoothly by coordinating patient flow and handling office supplies. Additionally, I educated patients on post-treatment care, medications, and preventive health practices, while also managing insurance verification and billing tasks.
Business Manager
The Estée Lauder Companies
07.2020 - 08.2022
Handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products. As well as negotiate with vendors, order product lines, hire, train, and evaluate staff.
Supervisor Assistant
JD Sports Fashion
03.2019 - 06.2020
Prepare teams with opening and closing procedures. Keep daily sales goals on the correct schedule. Create all associate schedules.
Customer Service Representative
Strawbridge Studios
02.2016 - 09.2018
Offer Customer Service and guidance to any client who needs assistance. Use Word and Excel to keep track of all orders and shoots. File paperwork and make sure all appointments are full filed. Receive and return all Customer phone calls.