Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Itzel Nieto

Shafter,CA

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

4
4
years of professional experience

Work History

Sales Associate

Tilly's World Of Jeans And Tops
10.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Baker's Assistant

Ismael Nieto
06.2021 - 07.2022
  • Complied with health and safety codes to protect staff and customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated cash registers and processed payments accurately.
  • Managed display cases to verify freshness and attractiveness of products.
  • Maintained accurate inventory of baking supplies and ingredients.

Education

Cosmetology -

Milan Institute
Bakersfield, CA
07-2025

High School Diploma -

Wasco High School
Wasco, CA
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Quick learner
  • Cleanliness and hygiene
  • Product knowledge
  • Patience and empathy
  • Purchase recommendations
  • Upselling strategies
  • Multitasking and organization

Interests

  • Music
  • Fashion

Timeline

Sales Associate

Tilly's World Of Jeans And Tops
10.2024 - 01.2025

Baker's Assistant

Ismael Nieto
06.2021 - 07.2022

Cosmetology -

Milan Institute

High School Diploma -

Wasco High School
Itzel Nieto