Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Itzel Peralta

Summary

Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

3
3
years of professional experience

Work History

Shift Lead

Sweetgreen
Rancho Cucamonga, CA
06.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked different stations to provide optimal coverage and meet production goals

Host

The State
Rancho Cucamonga, CA
09.2023 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Team Lead

Panera Bread
Fontana, CA
05.2021 - 07.2022
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

Associate of Arts - Human Development

Riverside City College
Riverside, CA

Some College (No Degree): Human Development -

Washington State University
Pullman, WA
05.2024

High School Diploma -

Summit High School
Fontana, CA
05.2022

Skills

  • Guest Satisfaction
  • Team motivation
  • Multitasking Abilities
  • Training and mentoring
  • Team Leadership
  • Strong Work Ethic

Languages

Spanish
Professional Working

Timeline

Host

The State
09.2023 - 05.2024

Shift Lead

Sweetgreen
06.2023 - Current

Team Lead

Panera Bread
05.2021 - 07.2022

Associate of Arts - Human Development

Riverside City College

Some College (No Degree): Human Development -

Washington State University

High School Diploma -

Summit High School
Itzel Peralta