Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Shift Lead
Sweetgreen
Rancho Cucamonga, CA
06.2023 - Current
Trained new team members by relaying information on company procedures and safety requirements
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked different stations to provide optimal coverage and meet production goals
Host
The State
Rancho Cucamonga, CA
09.2023 - 05.2024
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Team Lead
Panera Bread
Fontana, CA
05.2021 - 07.2022
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.