ITZEL TECUANAPA
Huntington Beach,CA
Summary
Experienced in scheduling, document review, data entry, customer service, referrals, phone communication, and coordinating multiple priorities in a fast-paced healthcare environment. Strong foundation in organization, follow-through, teamwork, and Microsoft Excel. Currently pursuing an Associate degree in Psychology at Orange Coast College, with expected graduation in Spring 2027.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Clinical Administrative Assistant / Front & Back Office Associate
NEWPORT-MESA AUDIOLOGY
Newport Beach, CA
06.2024 - Current
- Check patients in and out while providing professional service and managing multiple front-office priorities.
- Review patient documents to confirm required forms are completed and signed, supporting accurate and organized records.
- Prepare patient referrals and fax documentation to insurance companies, following established office procedures.
- Answer incoming calls and assist patients with scheduling, questions, and general office needs.
- Create and assist patients with online portal accounts and login credentials.
Non-Clinical & Administrative
MEDICA TALENT-GROUP
Anaheim, CA
12.2022 - 06.2024
- Supported administrative and non-clinical personnel with daily operational needs and workflow coordination.
- Assisted with training and supported procedures intended to improve productivity and consistency.
- Collaborated with clinical and non-clinical teams to improve communication and information flow.
- Maintained organization, professionalism, and attention to detail in a fast-paced environment.
Baker
WHOLE FOODS MARKET
Brea, CA
03.2021 - 07.2022
- Managed inventory of baking ingredients and supplies, maintained accurate records, and coordinated orders as needed.
- Produced quality products while maintaining consistency, presentation, and attention to detail.
- Followed safety and sanitation requirements while maintaining a clean and organized work environment.
Education
Associate of Science - Psychology
ORANGE COAST COLLEGE
Costa Mesa, CA05.2027
Skills
- Administrative Support
- Scheduling
- Document Management
- Record Keeping
- Microsoft Excel
- Phone & Email Communication
- Document Review
- Time Management
LANGUAGES
English
Spanish
Timeline
Clinical Administrative Assistant / Front & Back Office Associate
NEWPORT-MESA AUDIOLOGY
06.2024 - Current
Non-Clinical & Administrative
MEDICA TALENT-GROUP
12.2022 - 06.2024
Baker
WHOLE FOODS MARKET
03.2021 - 07.2022
Associate of Science - Psychology
ORANGE COAST COLLEGE