Summary
Overview
Work History
Education
Skills
Timeline
Generic

Itzely Almendarez

San Antonio,TX

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with a proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

2
2
years of professional experience

Work History

HVAC secretary assistant

5 star plus
San Antonio, Tx
01.2025 - Current
  • Greeted visitors and answered calls for 5 star plus front office.
  • Scheduled appointments and updated calendars for daily office operations.
  • Prepared correspondence, memos, and internal documents with clear formatting.
  • Filed records and maintained organized office documentation systems.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Transferred calls to appropriate individuals after addressing inquiries.
  • Handled data entry and updated contact information in office files.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Scheduled meetings and sent invitations specifying time and location.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Addressed customer issues promptly to provide immediate resolution and enhance retention.
  • Resolved complex issues for senior leadership, ensuring projects were executed on time and within budget.
  • Managed calendars, appointments, and meeting schedules for 5 star plus staff.
  • Supported guest service requests and resolved daily questions at 5 star plus.
  • Coordinated filing systems to ensure organized access to records and confidential paperwork for 5 star plus operations.
  • Assisted in the development of new policies and procedures to improve operational efficiency.

Education

Datx Online School
San Antonio, Tx
10-2026

Skills

  • Appointment scheduling
  • Calendar management
  • Schedule management
  • Records management
  • Data entry
  • Document preparation
  • File management
  • Customer service
  • Phone reception
  • Phone etiquette
  • Written communication
  • Letter writing
  • Task prioritization
  • Prioritization and time management
  • Organization
  • Microsoft Excel
  • Inventory purchasing
  • Office supply inventory
  • Supply ordering
  • Supply restocking
  • Confidentiality

Timeline

HVAC secretary assistant

5 star plus
01.2025 - Current

Datx Online School
Itzely Almendarez