Itzi Padilla
Napa,CA
Summary
Dynamic and compassionate professional with a diverse background in customer service and caregiving roles, notably at Home Depot. Excelled in building productive relationships and enhancing customer experiences through expert handling of credit card transactions and exceptional customer service. Proven track record of improving client well-being and satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
Napa, CA
12.2024 - 08.2025
- Built and maintained productive relationships with employees.
- Followed company security procedures for handling large sums of money.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers
- Greeted customers promptly and responded to questions.
Elderly Caregiver
privite
Vallejo, CA
02.2023 - 04.2023
- Educated families on available resources within the community that can assist them in caring for their loved ones.
- Engaged clients by conversing and participating in activities and hobbies.
- Monitored vital signs and reported changes to medical team.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
Caregiver
Privite Clinic
Vallejo, CA
01.2023 - 04.2023
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained detailed records of services performed on clients.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Caregiver Maneger
Agies living
Napa , CA
11.2022 - 01.2023
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
Cashier
Safeway
American Canyon, CA
07.2021 - 09.2021
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
American Canyon High School
American Canyon, CA06.2021
Some College (No Degree) - Emergency Medical Technology
Napa Valley College
Napa, CASome College (No Degree) - Criminology
Napa Valley College
Napa, CASkills
- Credit Card Transactions
- Espresso Machine Operation
- Tea Expertise
- Product Displays
- Safe Food Handling Practices
- Cleaning and Sanitizing
- Front of House Operations
- Customer Service
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Home Depot
12.2024 - 08.2025
Elderly Caregiver
privite
02.2023 - 04.2023
Caregiver
Privite Clinic
01.2023 - 04.2023
Caregiver Maneger
Agies living
11.2022 - 01.2023
Cashier
Safeway
07.2021 - 09.2021
High School Diploma -
American Canyon High School
Some College (No Degree) - Emergency Medical Technology
Napa Valley College
Some College (No Degree) - Criminology
Napa Valley College
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