Kristen Batten
Longview,WA
Summary
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
Enthusiastic retail professional with 8 years of hands-on experience in customer service, payment processing,and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
Cashier
Fred Meyer
Longview, WA
08.2015 - 08.2019
- Bagged, wrapped and packaged purchases according to customer needs
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Completed all assigned training to stay updated on important policies and procedures
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
- Helped customers by answering questions and locating merchandise
- Assisted in ringing up sales at registers and bagging merchandise
Cashier
Target
Vancouver, 98665, WA
11.2013 - 01.2014
- Operated a cash register for cash, check and credit card transactions with 99% accuracy.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
Housekeeper
Extended Stay America
Vancouver, WA
08.2013 - 11.2013
- Polished glass surfaces and windows.
- Dusted picture frames and wall hangings with a cloth.
- Polished all metal hardware fixtures.
- Removed waste paper and other trash from the premises to designated area.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Cashier
Wal-mart
Vancouver, WA
08.2011 - 11.2011
- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
Education
Associate of Applied Science - Medical office Administration
Lower Columbia College
Longview, WA2019
Skills
- Customer-oriented
- Active listening skills
- Credit card transactions
- Personable
- Motivated team player
- Computer literate
- Cash register operation
- Scanner operations
- Customer greeting
- Payment processing
- ID verification
- Credit and cash transactions
- POS systems
- Liquor regulations and compliance
- Customer assistance
Timeline
Cashier
Fred Meyer
08.2015 - 08.2019
Cashier
Target
11.2013 - 01.2014
Housekeeper
Extended Stay America
08.2013 - 11.2013
Cashier
Wal-mart
08.2011 - 11.2011
Associate of Applied Science - Medical office Administration
Lower Columbia College