Amber Hall
Williamsburg,KY
Summary
Dedicated college student committed to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments.
Overview
11
11
years of professional experience
Work History
Cashier
Walmart
Williamsburg, Kentucky
05.2024 - 11.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Walmart Delivery Driver
Walmart
Williamsburg, Kentucky
01.2023 - 02.2024
- Ensured that the correct order was delivered to the customer.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Complied with company policies related to safe driving practices and procedures.
- Recorded accurate mileage log information during each shift.
- Maintained cleanliness of vehicle interior and exterior.
- Provided excellent customer service throughout the delivery process.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Certified Nursing Assistant
Williamsburg Health and Rehabilitation
Williamsburg, KY
01.2016 - 12.2017
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Participated in educational programs related to nursing assistant skills development.
- Reported changes in patient condition to registered nurse or physician.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided emotional support to patients and families during difficult times.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Pharmacy Technician
Kim's Hometown Pharmacy
Williamsburg, KY
05.2014 - 01.2015
- Provided customer service to patients by answering questions about medications and health-related topics.
- Verified accuracy of medication labels before they were dispensed to customers.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Restocked shelves with new supplies of medications as needed.
- Received payment from customers and processed credit card transactions when necessary.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
GED -
Whitley County Adult Education
Williamsburg05-2016
Associate of Science - Speech Therapy
Somerset Community College
Somerset, KYSkills
- Customer Service
- Payment Processing
- Customer Relations
- Conflict Resolution
- Customer service excellence
- Time management skills
- Medical terminology knowledge
- Patient Care
- Digital literacy skills
- Knowledgeable about [Technology]
- Adaptability
- Multitasking
- Interpersonal Skills
- Written Communication
- Customer-Oriented
- Pleasant demeanor
- Microsoft Excel
- Microsoft Office Suite
- Computer Skills
Timeline
Cashier
Walmart
05.2024 - 11.2024
Walmart Delivery Driver
Walmart
01.2023 - 02.2024
Certified Nursing Assistant
Williamsburg Health and Rehabilitation
01.2016 - 12.2017
Pharmacy Technician
Kim's Hometown Pharmacy
05.2014 - 01.2015
GED -
Whitley County Adult Education
Associate of Science - Speech Therapy
Somerset Community College