Iurii Iarovyi
Schaumburg,IL
Summary
Dependable Banquet and Restaurant Server with experience in both high-end banquets and casual dining restaurant environments. Strengths include strong communication skills, ability to handle high-volume service periods with professionalism, and adeptness at ensuring customer satisfaction. Notable for enhancing guest experiences through attentive service while adhering to all food safety regulations and standards.
Overview
15
15
years of professional experience
Work History
Banquet and Restaurant Server
First Line
Kharkiv.
01.2017 - 06.2021
- Greeted guests, presented menus and provided detailed information on food and beverage items.
- Provided friendly and attentive service to all customers.
- Anticipated customer needs and responded promptly to guest inquiries or requests.
- Assisted in setting up banquet rooms for special events according to instructions from management.
- Ensured that all dining areas were clean, well maintained, and properly stocked with supplies.
- Processed payments using cash registers or POS systems.
- Communicated effectively with kitchen staff regarding customer allergies or dietary restrictions.
Restaurant Server
Royal Caribbean International
Miami, FL
03.2010 - 11.2016
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Trained new employees on restaurant policies and procedures.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Ensured that all liquor laws are observed while serving alcoholic beverages.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
Restaurant Server
First Line
Kharkiv
05.2006 - 02.2010
- Greeted guests, presented menus and provided detailed information on food and beverage items.
- Provided friendly and attentive service to all customers.
- Assisted in setting up banquet rooms for special events according to instructions from management.
- Maintained a positive attitude while interacting with customers as well as other staff members.
- Delivered orders accurately, efficiently, and within a timely manner.
- Processed payments using cash registers or POS systems.
Education
Hospitality Administration And Management
Kharkiv National University
Ukraine, Kharkiv09-2003
Skills
- Menu knowledge
- Adaptable and Flexible
- Exceptional customer service
- Reliable and punctual
- Guest Needs Analysis
- High-volume dining
- Banquet Coordination
- Team Collaboration
- Fine Dining Service
Timeline
Banquet and Restaurant Server
First Line
01.2017 - 06.2021
Restaurant Server
Royal Caribbean International
03.2010 - 11.2016
Restaurant Server
First Line
05.2006 - 02.2010
Hospitality Administration And Management
Kharkiv National University
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