Iva Kornegay
High Point,NC
Summary
Professional with a strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes.
Overview
12
12
years of professional experience
Work History
Jail Diversion Case Manager
Mental Health Associate of the Triad / Guilford County Sherriff's Office
Greensboro, NC
09.2025 - Current
- Conducted comprehensive assessments to determine client needs and develop tailored care plans.
- Coordinated with multidisciplinary teams to ensure continuity of care and address mental health concerns.
- Monitored client progress and adjusted treatment plans based on ongoing evaluations and feedback.
- Advocated for clients' rights, ensuring equitable treatment within the mental health system and beyond.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Eligibility Caseworker
Guilford County DHHS
12.2024 - Current
- Determine eligibility for Medicaid recipients!
- Adhere to Medicaid policies, interview and obtain necessary information needed for verification.
- Maintain complete and accurate records for eligibility.
- Assess clients needs and make referrals when necessary.
- Responsible for recertification and keeping all policy materials, up-to-date, and organized.
SSVF Case Manager Supervisor
Veterans Multi Service Center
Philadelphia, PA
10.2018 - 10.2024
- Supervise a team of 12 case managers to provide intensive case management, assistance that will increase the stability of veterans and their families.
- Also assist in assessing and re-assessing client and the household needs.
- Scheduling appointments and providing necessary for follow up to ensure service plans are progressing on schedule and needs of adequately being addressed.
- Responsible for temporary funding, assistance, approvals.
- Provide daily support to case managers, clients, and families through ongoing case conferencing, counseling, and advocacy.
- Making referrals to the VA and other community resources as needed.
Medical Records Expeditor/Admin Support
QTC Management- A Leidos Co.
Philadelphia, PA
07.2017 - 10.2018
- Responsible for providing excellence services, such as identifying patients and completing new patient appointments, registration process and rescheduling appointments accordingly.
- Complete all routine medical records correspondence and follow-ups.
- Work with case management specialist to ensure that both providers and clients signatures are obtained.
- Communicate via email and telephone with all regional offices.
- Processing of all incoming and outgoing facsimiles (EHR) electronic medical records, retrieval for third-party providers, scanning and uploading diagnostics results, expediting priority claims requests.
Behavioral Health Worker (BHW)
Wes Health Systems
Philadelphia, PA
03.2016 - 03.2017
- Provided mental health interventions to arrange of students ages 5 through 14.
- Monitored students behaviors.
- Assist teachers with implementation of behavioral plans, supervised all activities of child/ adolescent in accordance with the behavioral plan with emphasis on prevention rather than intervention.
- Intervened as needed with problem behaviors that are exhibited to include counseling, removing them from the area verbal prompts.
- Worked with the assistance of clinical staff, assisted clinicians with groups, input outcome, data for consumers and attended facility training as required.
Customer Services Associate
LC Industries
Durham, NC
05.2015 - 01.2016
- Perform daily customer service functions to include processing incoming orders, responding to customer request and/or complaints, maintaining customer database insurance information is current.
- Track, and issue credit for a customer returns, file claims for lost or damaged products, enter new customers into system database, assist the team with various other projects.
Data Collection Specialist (Temp)
RTI International
Raleigh, NC
10.2014 - 04.2015
- Conduct research by identifying points of contact for each doctor, hospital, or medical provider.
- Interact with medical providers to discuss patient eligibility for the clinical research, send and confirm receipt of authorization forms to provide before collecting data.
- Extract and relevant medical and financial information into a data base, abstraction of medical records, participation in HIPAA annual training.
Education
Master of Arts - Health and Wellness Counseling
Liberty University Graduate School
Lynchburg, VA01-2013
Bachelor of Science - Behavioral Science, Humanities, Communication Arts
New York Institute Of Technology
Old Westbury, NY01-2010
Skills
- Data management
- Case documentation
- Case management systems
- Client relationship management
- Individual counseling techniques
- Active listening
- Documentation and reporting
- Relationship building
- Conflict resolution
- Positive attitude
- Community resources
- Care coordination
Affiliations
- former member of Phi Beta Lambda
- volunteered in food drives for homeless veterans
Timeline
Jail Diversion Case Manager
Mental Health Associate of the Triad / Guilford County Sherriff's Office
09.2025 - Current
Eligibility Caseworker
Guilford County DHHS
12.2024 - Current
SSVF Case Manager Supervisor
Veterans Multi Service Center
10.2018 - 10.2024
Medical Records Expeditor/Admin Support
QTC Management- A Leidos Co.
07.2017 - 10.2018
Behavioral Health Worker (BHW)
Wes Health Systems
03.2016 - 03.2017
Customer Services Associate
LC Industries
05.2015 - 01.2016
Data Collection Specialist (Temp)
RTI International
10.2014 - 04.2015
Bachelor of Science - Behavioral Science, Humanities, Communication Arts
New York Institute Of Technology
Master of Arts - Health and Wellness Counseling
Liberty University Graduate School
References
References available upon request.