Ivan A Corzo
Summary
Personable Retail Associate dedicated to delivering exceptional customer service through positive customer interactions and a welcoming shopping experience. Fostered a collaborative work environment by communicating effectively with customers and team members while maintaining a lively store atmosphere. Detail-oriented Assistant Manager established clear guidelines and enforced consistent policies, ensuring staff satisfaction and achievement of key objectives.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Superpawn
Las Vegas
03.2025 - Current
- Oversaw daily store operations, ensuring adherence to company policies and enhancing operational efficiency.
- Developed training programs for new staff on customer service best practices, improving team readiness and customer satisfaction.
- Facilitated pawn transactions and assessed merchandise value, providing customers with accurate evaluations and support.
Sales Associate
Psycho Bunny
Las Vegas
11.2024 - Current
- Assisted customers with inquiries and product selections.
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained merchandise displays to ensure an attractive shopping environment.
- Processed sales transactions accurately using point-of-sale systems.
Education
Bonanza High School
Las Vegas, NVSkills
- Store operations
- Sales techniques
- Product merchandising
- Operational efficiency
- Staff training
- Leadership
- Time management
- Customer service
- Bilingual
- Marketing strategies
- Team collaboration
- Effective communication
- Team motivation
- Communication skills
- Stock control
Languages
- Spanish
- English
- Spanish
Timeline
Assistant Manager
Superpawn
03.2025 - Current
Sales Associate
Psycho Bunny
11.2024 - Current
Bonanza High School