Ivan Clark
Ellenwood ,GA
Summary
Dynamic and empathetic Customer Service Representative with a proven track record at Legacy Ventures Restaurants. Excelled in managing high-stress situations and resolving customer complaints, enhancing loyalty and repeat business. Skilled in active listening and critical thinking, adept at finding satisfactory resolutions that align with company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Legacy Ventures Restaurants
01.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
McNair High School
Atlanta, GA05-2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Legacy Ventures Restaurants
01.2022 - 05.2023
High School Diploma -
McNair High School
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