Ivan Cornejo II
Mount Vernon,NY
Summary
Knowledgeable Tech user successful at setting up desktops, laptops and mobile devices. Trains users and configures protocols to maximize security, usability and performance. Committed to accurate and detailed research. Energetic Counselor with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Cashier
Microcenter
2021.11 - 2022.08
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled hundreds of transactions daily while also providing great customer service and increasing the number of positive surveys the store received. Learned an entirely new operating system among other software needed to process inventory, returns, policies, exchanges, and currency.
Printer
Liebman's Uniforms
2020.06 - 2021.09
- Prepared and operated offset printing press for maximum efficiency and production.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Satisfied quota for customer needs per day with additional printing projects.
- Satisfied over 100 orders each day
- Operated machines such as an ironing press, sewing machine, and laminating machine to produce hundreds of articles of clothing a day. Used an electronic inventory system to communicate, track, and fulfill orders.
Counselor-in-Training
King Kids In The Game
2018.06 - 2018.08
- Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
- Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
- Mediated disputes or conflicts between campers to maintain peaceful environment.
- Guided campers in swimming, hiking and team sports to help campers gain life skills and health benefits.
- Provided clear instruction to activity and program participants to deliver fun and safety..
- Counselor in charge with a group of 10 kids, their transportation, safety, and overall wellbeing.
Education
Bachelor of Science - Biology
New York University
New York, NY05.2024
Skills
- Troubleshooting
- Leadership
- Interpersonal Communication
- Technical issues analysis
- Guest Services
- Cleaning
- Store Merchandising
- Product Knowledge
- Product Location
- Visual Displays
Accomplishments
- Collaborated with team of 7 in the development of a district-wide need for printed masks in schools.
- Gained more postive store reviews and surveys by working with customers and receiving more personal surveys than quoted.
Timeline
Cashier/Customer Service Cashier
Microcenter
2021.11 - 2022.08
Printer
Liebman's Uniforms
2020.06 - 2021.09
Counselor-in-Training
King Kids In The Game
2018.06 - 2018.08
Bachelor of Science - Biology
New York University
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