Connor Tracy
Sunbury
Summary
Dynamic retail professional with experience at MicroCenter, excelling in customer engagement and sales promotion. Recognized for creating exceptional shopping experiences and maintaining a pristine sales floor. Skilled in processing transactions and resolving customer concerns, combining a positive demeanor with strong organizational abilities to enhance overall satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Associate
MicroCenter
09.2023 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Usher/Concessions Worker
Cinemark
04.2023 - 09.2023
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Directed ticket holders to seats and facility locations.
- Maintained clean and organized venue to create pleasant experience for guests.
Crew Member
Wendy's
06.2020 - 04.2023
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Big Walnut High School
Sunbury, OH05-2023
Skills
- Sales promotion
- Customer engagement
- Positive and engaging demeanor
- Store maintenance
Timeline
Retail Associate
MicroCenter
09.2023 - Current
Usher/Concessions Worker
Cinemark
04.2023 - 09.2023
Crew Member
Wendy's
06.2020 - 04.2023
High School Diploma -
Big Walnut High School
Similar Profiles
Alexander GuerreroAlexander Guerrero
Cashier at MicrocenterCashier at Microcenter
Alberto VegaAlberto Vega
Customer Service Representative at MicrocenterCustomer Service Representative at Microcenter
Luke HersheyLuke Hershey
Service Technician at MicrocenterService Technician at Microcenter